XCY Principle

Shenzhen Innovative Cloud Manufacturing Co., Ltd, which is established in 2005 , is one of the  subcompany of Hong Kong New Cloud Computer Group,specializing in providing XCY and HLY products. It has a plant area of 3000 square meters,more than 180 R & D staffs, 600 production line workers people .we also have a young team of senior professionals.To improve production safety, efficiency, precision ,since October 2005,we  began the introduction of foreign advanced equipment and technology, and lay a solid foundation for the Group’s progress in science and technology research and development projects.

The headquarters of Shenzhen Innovative Cloud Computer Co., Ltd is in Shenzhen Special Economic Zone in China. Our business operations throughout China. The main business comes from Beijing, Shanghai, Tianjin, Heilongjiang, Guangzhou, Xinjiang, Hainan and other provinces and cities nationwide majority. Sales at 3.6 million units in several regions 20 startups cloud computer.

 Company Profile

Corporate values: Integrity, Cooperation, Initiative, Innovation

Talent Strategy: Look, Communication, Training, Developmen

Services Principle:  Reach Out Personalized Service = Customer Increment

Service Objectives: Zero Failure, Zero Complaints, 100% Satisfaction

Technical Service Process

 User Feedback, Information Reception

 Fill in After Sale Form

Files Register

Identify whether the problem belongs to  scope of warranty

Yes  No

NoFree Service Warranty

Compensable Service,it depends

 Connect Customer and Acceptance Check

Fill Service Record Sheet

Technique Joint Checkup

Analyze Type of question whether it is regular phenomenon

Yes  No

Information Finishing Archive

Transfer technology department to upgrades and  improve fault point

Problem Solving

Better Solution Providing


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